As a part of our project sCAN, together with our NGO partners from EU, Human Rights House Zagreb participated in a couple of monitoring rounds to assess the responsiveness of the social media platforms.

During the first year of the project, the sCAN partner organisations participated in two joint monitoring exercises with the European Commission and the International Network Against Cyber Hate (INACH). The goal of the monitoring exercises was to evaluate the adherence of the IT companies Facebook, Twitter, YouTube and Instagram to the Code of Conduct on countering illegal hate speech online, developed in 2016 by the European Commission. Between 2016 and 2018 there have been four monitoring periods to evaluate the Code of Conduct organised by the European Commission. Most sCAN partners have already been participating in the previous monitoring exercises organised by the European Commission and INACH.

Full report is available here in English, for German click here and here for French.

Short overview of the results and percentages of the removed content in a factsheet form in English is available here.

Report “Countering online hate speech with automated monitoring tools” aims at presenting, defining and analysing existing automated tools to monitor online hateful content as well as its limits beyond the spread of online hate speech across the Web 1.0 and 2.0. It provides an in-deep analysis of ways in monitoring online hate speech that are available and straightforward for individual experts, non-profit organisations and Human rights activists. Automated intelligent technologies that provide to CSO’s, decision makers and online activists a better environment in conducting monitoring project are at the heart of a new way to tackle any form of hate speech across the World Wide Web, including social media. In this mapping study, we will analyse which tools are available to individuals to counter hate speech and how to improve the prospects of removal of reported hate speech.

Full report is available here in English.

The sCAN project is funded by the European Commission Directorate – General for Justice and Consumers, within the framework of the Rights, Equality and Citizenship (REC) Programme of the European Union.